Whatever you need,
we’re here to help.
Need to talk to someone?
Call the Claims Hotline at (800) 503-3724
Car collisions often occur within a blink of an eye and catch many people off guard, leaving them wondering what to do in the aftermath. It’s common for drivers of all levels of experience to overlook important details and critical information needed to prevent delays in the claims process.
Mercury Insurance has developed a checklist to aid drivers with collecting vital information … simply download the checklist, print it out and keep it with your vehicle registration. If you are injured in a car crash, make sure you wait for police and ambulance services to arrive before taking further action.
Identify you are in a safe location and check to make sure there are no injuries. When it is safe, call 911 so they can assess whether they should respond.
Take photos of the damages to your vehicle and any other involved as well as the scene of the accident. Then, exchange information with all parties involved, including any witnesses.
When you call to report your loss, the Mercury claims team initiates the claims process and will explain the next steps.
Mercury makes repairs and replacements simple with transparent policy coverage and preferred body shops.